Articles on: Account

View & Update Profile

A profile is a collection of useful data about a user. It includes the account information, Beta Program, Two Factor Authentication, etc. InstaWP allows you to view and update your profile details such as personal information and account password at any point in time.

In this documentation, we will explore:

Navigation to Profile Settings
Profile Information
Beta Program
Update Password
Two-Factor Authentication
Browser Sessions

Let’s get started 🚀

Navigation to Profile Settings



Step 1: Sign In to your InstaWP account to access the dashboard.



Step 2: Click on the Profile icon from the top-right corner and select the My Account option from the dropdown menu.



This will take you to the Profile Settings page.



Profile Information



InstaWP allows you to update the following fields in your account profile:

Profile Name
Email Address
Interface language (“English” default)
Profile Logo



After updating your account information, click on the SAVE button to save the changes.



Beta Program



InstaWP allows you to get the latest features and updates via our Beta program, by toggling the button.



Support Access



When enabled, “Support Access” allows the InstaWP support team to directly diagnose and resolve issues within the user's account. It is a conscious decision made by the user, giving them complete control over who can access their account and for what purpose. A support team member can only get access to the user's account if the Support Access feature is enabled through the user.

Note: Once the Support Team Member is done providing support, you can disable the “Support Access” feature at any moment. This feature is essential to maintain users' privacy and efficient support resolution.



Update Password



InstaWP allows you to change your account password by entering the current one first, then the new one.



Two-Factor Authentication



InstaWP allows you to add additional security to your account using two-factor authentication.



To enable the Two Factor Authentication, click on the ENABLE button.



A modal window will appear requesting you to enter the password to continue.



After entering the password, click on the CONFIRM button.



After that, your Two-factor authentication is enabled. You can scan the following QR code using your phone's authenticator application.



Note: You also got the recovery codes, which can be used to recover access to your account if your two-factor authentication device is lost. Further, you can regenerate those recovery codes.



Browser Sessions



InstaWP allows you to manage and log out of your active sessions on other browsers and devices.



If necessary, you may log out of all of your other browser sessions across all of your devices, by clicking on the LOG OUT OTHER BROWSER SESSIONS button.



A modal window will appear requesting you to enter the password to continue.



After entering the password, click on the LOG OUT OTHER BROWSER SESSIONS button.



Then, you will be logged out of all of your other browser sessions across all of your devices.

💡 Did you know - that you could get the latest features and updates like migrate to InstaWP live & external services via Beta program. Learn about migrating site.

Updated on: 09/04/2024

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