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FAQs & Common Issues
These are frequently asked questions and common issues.
FAQs
SMTP / Email from InstaWP Servers
Servers have disabled outgoing SMTP ports (25 and 587) due to spam abuse. Alternate techniques are available for sending emails.
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Pro plugins installation via Configurations
Enhance WordPress sites with premium features for improved performance and streamlined development.
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Increase Memory Limit
WP memory needs are variable, influenced by factors like website size, complexity, plugins, themes, and traffic.
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How to Migrate Sites to New Server?
Migration of WordPress sites to new hosting providers like RunCloud, Pressable, and ServerAvatar, involving file and database copying.
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Active Coupon discount on Upgrade
Customers upgrading subscription plans receive discounts from active coupons; perpetual coupons provide discounts for subsequent renewals.
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Common Issues
Enable Support Access
Grant temporary access to InstaWP support for troubleshooting, revocable at any time.
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Magic (Auto) Login Not Working
Fix the magic login issue by updating the username and password, especially if the site was imported, reset, or admin roles changed.
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Change Admin Email
When changing email addresses in the WP admin panel, confirmation emails are sent, requiring verification before activation.
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Manually Restore a Site into InstaWP
Enable manual restoration of expired WP staging sites, reverting them to a previous state to reactivate functionalities disabled upon expiration.
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