FAQs

• SMTP / Email from InstaWP Servers

  Servers have disabled outgoing SMTP ports (25 and 587) due to spam abuse. Alternate techniques are available for sending emails.Some readers

• Pro plugins Installation via Configurations

  Enhance WordPress sites with premium features for improved performance and streamlined development.Few readers

• 2-way Sync for non-InstaWP Staging Users

  InstaWP’s 2-way sync feature lets you merge content changes between your main site and staging environment offered by your hosting provider. With two-way sync, you can sync content updates, such as new pages or edits, between live and staging sites in both directions. Please note that changes made directly to the files or database are outside the plugin’s scope and will not be synchronized. The 2-way sync feature is for InstaWP Connect users. Users who are not using the InstaWP Staging platFew readers

• Increase Memory Limit

  WP memory needs are variable, influenced by factors like website size, complexity, plugins, themes, and traffic.Some readers

• How to Migrate Sites to New Server?

  Migration of WordPress sites to new hosting providers like RunCloud, Pressable, and ServerAvatar, involving file and database copying.Few readers

• Why does my InstaWP site show up as suspended?

  Discover why your staging site may appear suspended. Learn about expiry, restore, and reserve options to maintain uninterrupted service.Few readers

• Active Coupon discount on Upgrade

  Customers upgrading subscription plans receive discounts from active coupons; perpetual coupons provide discounts for subsequent renewals.Few readers

• Why is my site not synced with the template?

  Templates can be changed anytime, but sites use the template's state at creation; sync from the parent template to reflect changes in new sites.Few readers

• What to do when Template's parent site is deleted?

  InstaWP lets you create a new site from a template and mark it as the new parent site if the original parent site is deleted or expired.Few readers

Common Issues

• Enable Support Access

  Grant temporary access to InstaWP support for troubleshooting, revocable at any time.Popular

• Magic (Auto) Login Not Working

  Fix the magic login issue by updating the username and password, especially if the site was imported, reset, or admin roles changed.Few readers

• Change Admin Email

  When changing email addresses in the WP admin panel, confirmation emails are sent, requiring verification before activation.Few readers

• Manually Restore a Site into InstaWP

  Enable manual restoration of expired WP staging sites, reverting them to a previous state to reactivate functionalities disabled upon expiration.Few readers

• InstaWP Site Error Pages

  Staging site error pages can arise from test setup issues. Fixing them is crucial for smooth deployment.Popular

• Blocked by firewall or antivirus

  Sometimes your firewall, VPN, ISP, or Antivirus may block staging sites with the domain *.instawp.xyz. This happens when our service is abused by phishing farms around the world and firewalls start to block us aggressively, while it is rare, but it becomes undesirable when you are working on a project. To get around this issue, there are a few options you have: Change Suffix Domain You may try to change the suffix domain to instawp.link or instawp.co. Go to Sites, click on the horiFew readers

• InstaWP User-Agent and Servers

  Introduction InstaWP Bot powers various automation features within the InstaWP ecosystem, including Site Management, Staging, and Migrations. To ensure our bot is properly recognized and trusted, we follow industry standards, including Cloudflare's verified bot framework. User-Agent Identification Our bot is identified using a distinct User-Agent string: This allows websites and security systems toFew readers